Tracfone told me Apple is aware of a connection issue with cellular connections with 6, 6 s, & 7 phones. Is this true? I've dropped from 2-3 bars to 1 maybe 2 and sometimes no signal. Everything else checks out ok.
iPhone 6s
Hi, Tracey.
Welcome to the Apple Support Communities. We’re glad you decided to reach out about the lower cellular signal on your iPhone 6s. Reaching out to your carrier was a great troubleshooting step.
If you’re still experiencing the issue with your connection, try the steps outlined here to see if they improve your signal:
If you see No Service or Searching on your iPhone or iPad - Apple Support
All our best.
Tracey,
Great question! According to this Tracfone support page, Wi-Fi calling is supported after registering your E911 address with them, with a Wi-Fi calling SIM card.
Wi-Fi Calling - TracFone Wireless
Note that Wi-Fi Calling is a feature that allows you to use Wi-Fi to make or receive a phone call in areas with limited cellular signal. It isn't going to impact your cellular data, and only works when also connected to a Wi-Fi network.
Make a call with Wi-Fi Calling - Apple Support
Were you able to Reset Network Settings as outlined at the end of the article we showed you? If you were, did you notice an improvement in your cellular connection?
Take care.
None of that helped. I already did it all and everything checks out ok. There are no issues on Apple's end? I also can't connect with wifi calling. You wouldn't happen to know if Verizon allows wifi calling on Tracfone/prepaid phones. I was told that could be the reason.
Poor connection to cell data with 6s
