Iphone 11 won’t go to sleep

6 months in as an iPhone user after years of Android, and I’ve had so many problems I never had before. The latest is that my iPhone 11 won’t hold sleep mode. I’ve tried switching on/off rise to wake and rebooting a few times, but it’s still a problem.

iPhone 11, iOS 13

Posted on Jul 24, 2020 5:54 PM

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1 reply

Jul 28, 2020 1:14 PM in response to Patricia586

Greetings Patricia586,


Thanks for visiting the Apple Support Communities! It seems your iPhone isn't automatically locking as expected.


Ensure the Auto-Lock setting is configured appropriately, as outlined in the following article: Set a passcode on iPhone - Apple Support


"Change when iPhone automatically locks

Go to Settings  > Display & Brightness > Auto-Lock, then set a length of time."


If the Auto-Lock setting isn't following what you've configured, then test the behavior after removing any screen protector or case that may be on your iPhone.


If the issue persists, reach out to Apple Support: Get Support


Kind regards.

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Iphone 11 won’t go to sleep

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