Touch ID doesn't work.

I am trying to download an app on my iPhone 8. My touch ID has never worked, but usually I get an option to use my passcode to install the app. But now I don't get that option. What should I do?

iPhone 8

Posted on Jul 24, 2020 8:00 PM

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2 replies

Jul 25, 2020 3:05 AM in response to franonisland

See If Touch ID isn't working on your iPhone or iPad https://support.apple.com/en-us/HT207537

franonisland Author

Level 1

8 points

Jul 25, 2020 12:06 PM in response to franonisland

I followed the instructions to reenter my fingerprint. That worked.

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Touch ID doesn't work.

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