Bridge OS KP and Touch Bar disappeared

Hello all, This is my first time posting here. I have a MacBook Pro Mid 2018 , running perfectly fine till a few days back,


first the touch display went away, then it came back on it’s own in a day.


post that, I turned on the laptop yesterday and now touch display gone and it’s starts crashing every 2 minutes


no external devices connected.


running 15.0 Catalina


would appreciate if someone can help here, I cannot format the laptop because it doesn’t stay on longer than 2-3 minutes max.


{"caused_by":"bridgeos","macos_system_state":"shutdown","bug_type":"210","os_version":"Bridge OS 4.0 (17P572)","timestamp":"2020-07-25 00:48:45.13 +0000","incident_id":"B905C665-3104-437D-BEF3-78A2522BF065"}

{

 "build" : "Bridge OS 4.0 (17P572)",

 "product" : "iBridge2,3",

 "kernel" : "Darwin Kernel Version 19.0.0: Wed Sep 25 19:59:46 PDT 2019; root:xnu-6153.11.26~1\/RELEASE_ARM64_T8010",

 "incident" : "B905C665-3104-437D-BEF3-78A2522BF065",

 "crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

 "date" : "2020-07-25 00:48:44.81 +0000",

 "panicString" : "panic(cpu 0 caller 0xfffffff0283e9480): userspace watchdog timeout: no successful checkins from com.apple.dfrd since load\nservice: com.apple.dfrd, no successful checkins since load (200 seconds ago)\nservice: com.apple.UserEventAgent-System, total successful checkins since load (200 seconds ago): 21, last successful checkin: 0 seconds ago\nservice: com.apple.bridgeaudiod, total successful checkins since load (200 seconds ago): 21, last successful checkin: 0 seconds ago\nservice: com.apple.logd, total successful checkins since load (200 seconds ago): 21, last successful checkin: 0 seconds ago\n\nDebugger message: panic\nMemory ID: 0x6\nOS version: 17P572\nmacOS version: Not set\nKernel version: Darwin Kernel Version 19.0.0: Wed Sep 25 19:59:46 PDT 2019; root:xnu-6153.11.26~1\/RELEASE_ARM64_T8010\nKernel UUID: D883D522-1060-3940-962D-7C795655C17F\niBoot version: iBoot-5540.11.1\nsecure boot?: YES\nx86 EFI Boot State: 0x0\nx86 System State: 0x3\nx86 Power State: 0x6\nx86 Shutdown Cause: 0x3\nx86 Previous Power Transitions: 0x70707070706\nPCIeUp link state: 0x0\nPaniclog version: 13\nKernel slide:    0x000000001ff60000\nKernel text base: 0xfffffff026f64000\nmach_absolute_time: 0x12af74e5a\nEpoch Time:       sec      usec\n Boot   : 0x5f1b8093 0x000f3ce2\n Sleep  : 0x00000000 0x00000000\n Wake   : 0x00000000 0x00000000\n Calendar: 0x5f1b8160 0x000d49eb\n\nTotal cpu_usage: 14540617\nThread task pri cpu_usage\n0xffffffe000d7eb80 watchdogd 97 0\n0xffffffe000fe3060 bridgeaudiod 37 0\n0xffffffe000d78000 watchdogd 31 0\n0xffffffe0004d7b20 kernel_task 0 5480855\n0xffffffe0001cc5e0 kernel_task 0 6786303\n\nPanicked task 0xffffffe000fc9e00: 215 pages, 3 threads: pid 31: watchdogd\nPanicked thread: 0xffffffe000d7eb80, backtrace: 0xffffffe0152a30e0, tid: 761\n\t\t lr: 0xfffffff0278003d8 fp: 0xffffffe0152a3120\n\t\t lr: 0xfffffff027800238 fp: 0xffffffe0152a3190\n\t\t lr: 0xfffffff02791a224 fp: 0xffffffe0152a3240\n\t\t lr: 0xfffffff027e11610 fp: 0xffffffe0152a3250\n\t\t lr: 0xfffffff0277ffbb0 fp: 0xffffffe0152a35c0\n\t\t lr: 0xfffffff0277ffef8 fp: 0xffffffe0152a3610\n\t\t lr: 0xfffffff02864e92c fp: 0xffffffe0152a3630\n\t\t lr: 0xfffffff0283e9480 fp: 0xffffffe0152a3650\n\t\t lr: 0xfffffff0283e91ac fp: 0xffffffe0152a3670\n\t\t lr: 0xfffffff027da7174 fp: 0xffffffe0152a36d0\n\t\t lr: 0xfffffff027daffd4 fp: 0xffffffe0152a3860\n\t\t lr: 0xfffffff0278ea3d0 fp: 0xffffffe0152a3980\n\t\t lr: 0xfffffff027805a64 fp: 0xffffffe0152a39e0\n\t\t lr: 0xfffffff0277dbc9c fp: 0xffffffe0152a3a60\n\t\t lr: 0xfffffff0277f384c fp: 0xffffffe0152a3b10\n\t\t lr: 0xfffffff027910dec fp: 0xffffffe0152a3bd0\n\t\t lr: 0xfffffff02791a37c fp: 0xffffffe0152a3c80\n\t\t lr: 0xfffffff027e11610 fp: 0xffffffe0152a3c90\n\t\t lr: 0x00000001bdb765f4 fp: 0x0000000000000000\n\n",

 "panicFlags" : "0x2",

 "otherString" : "\n** Stackshot Succeeded ** Bytes Traced 98176 **\n",

 "macOSPanicFlags" : "0x0",

 "macOSPanicString" : "BAD MAGIC! (flag set in iBoot panic header), no macOS panic log available",

 "memoryStatus" : {"compressorSize":0,"compressions":0,"decompressions":0,"busyBufferCount":0,"pageSize":16384,"memoryPressure":false,"memoryPages":{"active":4774,"throttled":0,"fileBacked":8869,"wired":4693,"purgeable":46,"inactive":2732,"free":14444,"speculative":3630}},

 "

Posted on Jul 24, 2020 11:50 PM

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1 reply

Jul 28, 2020 2:53 PM in response to smeet128

Hi smeet128,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there was a kernel panic. There are a couple things you can try that may be able to help. We would recommend you use this article for more information. We'd like to specifically call out this section/information.


"Check your software

If the issue is caused by software on your Mac, one of these steps might help:


If your Mac restarted because of a problem


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

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Bridge OS KP and Touch Bar disappeared

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