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How can I refresh the location tracking of my stolen device?

Can I get Find Me to re-ping my stolen device? It found it once, but isn’t updating the location with new location details

MacBook Air 13″, macOS 10.15

Posted on Jul 25, 2020 10:24 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2020 10:26 AM

You need to have turned on Find My iPhone from this point on. See the steps in the first link below especially, but don't ignore the second.

 

If your iPhone, iPad, or iPod touch is lost or stolen  https://support.apple.com/en-us/HT201472

 

Use Lost Mode in Find My iPhone on iCloud.com https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud

 

If Find My iPhone is offline or not working https://support.apple.com/en-us/HT204233

2 replies
Question marked as Top-ranking reply

Jul 25, 2020 10:26 AM in response to LookingForLost

You need to have turned on Find My iPhone from this point on. See the steps in the first link below especially, but don't ignore the second.

 

If your iPhone, iPad, or iPod touch is lost or stolen  https://support.apple.com/en-us/HT201472

 

Use Lost Mode in Find My iPhone on iCloud.com https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud

 

If Find My iPhone is offline or not working https://support.apple.com/en-us/HT204233

How can I refresh the location tracking of my stolen device?

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