i have a different apple id for my other device and when trying to sign in my ipad i cant sign in

i had user id linked to my ipad with a gmail address which i forgot the password to it so i set me up a new address with yahoo for my other ipad but i cant recover my password for the first ipad how do i make it past activation lock without knowing the password


Posted on Jul 25, 2020 5:36 PM

Reply
1 reply

Jul 25, 2020 6:30 PM in response to Bc7414

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you will need to take this document and iPad into an Apple retail location.


Activation Lock

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i have a different apple id for my other device and when trying to sign in my ipad i cant sign in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.