My Apple ID is disabled

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Level 1

12 points

My Apple ID is disabled

My Apple ID days it’s disabled but it’s not a password issue but a payment issue how do I fix this? I have put In new card information and then I am prompted that my account has been disabled please advise.

Posted on Jul 25, 2020 11:20 PM

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Answer 1

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Eric Root

Level 10

684,051 points

Jul 26, 2020 8:15 AM in response to D_joseph

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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Answer 2

D_joseph Author

Level 1

12 points

Jul 26, 2020 10:47 AM in response to Eric Root

Thank you for you help, I was able to get the issue resolved, today largely due to your input. Thank you 🙏🏾 you are appreciated.

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Answer 3

Eric Root

Level 10

684,051 points

Jul 26, 2020 11:19 AM in response to D_joseph

You are welcome. Glad to help.

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