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My Apple ID is disabled

My Apple ID days it’s disabled but it’s not a password issue but a payment issue how do I fix this? I have put In new card information and then I am prompted that my account has been disabled please advise.

Posted on Jul 25, 2020 11:20 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2020 8:15 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



3 replies
Question marked as Top-ranking reply

Jul 26, 2020 8:15 AM in response to D_joseph

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



My Apple ID is disabled

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