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D_joseph Author

Level 1

12 points

My Apple ID is disabled

My Apple ID days it’s disabled but it’s not a password issue but a payment issue how do I fix this? I have put In new card information and then I am prompted that my account has been disabled please advise.

Posted on Jul 25, 2020 11:20 PM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Jul 26, 2020 8:15 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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My Apple ID is disabled

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