my apple account is locked to unlock it i need to login to my icloud account because they are sending me the reset guide mail there. but i cannot log in to icloud mail to see the reset mail. also i forgot the security question what do i do ?
My younger sister use this Ipad and she forgot the password reason for which her apple id was locked . Now when i found the correct apple id and password the apple account says it is locked, to unlock it i need to login to the icloud account because they are sending me the reset guide mail there. but i cannot log in to icloud mail to see the reset mail as it is already locked. My sister also forgot the security question ,what do i do ? her apple id and her reset mail both are on the same icloud account. If i cannot login how will i find the reset guide. please help urgent.
iPad (6th gen) WiFi, Cellular