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Level 1

6 points

Bluehost mail and Apple Mail

Been a while, there's an earlier thread, surely someone's figured it out? All (3) my Apple computers across 5 email addresses suddenly wouldn't send email via my bluehost server. Bluehost says Apple, Apple says Bluehost. Have reinstalled OS on one, upgraded OS on all, nada. Thunderbird email works to send and receive on the same machines, same configuration, Apple Mail just works to receive. T-bird is an awkward program to use, search is complex as to be useless and the display is awkward, so I read in Apple, just pull T-bird up to do send. PITA.

Guessing it's something Apple did, maybe punishing us for not using their cloud, but can't quite figure out where the glitch is. Anyone?

MacBook Pro 13″, macOS 10.14

Posted on Jul 26, 2020 11:55 AM

Best reply

judddanby

Level 1

8 points

Posted on Aug 26, 2020 11:47 AM

I, too, am having this problem. I tried the following:

Deleting and re-adding the Bluehost email account on my Mac and iOS devices, using the settings suggested in Bluehost's help, which have the user set the incoming and outgoing mail host as mail.domain (no luck)
Logging into Bluehost and changing my email password, then repeating the attempt (no luck)
Calling Bluehost, where the tech support person suggested box5329.bluehost.com as the mail host. Importantly, one must deselect the "automatically manage…" box to be able to enter the port (incoming = 993; outgoing = 465) and TLS/SSL settings:
(Still no luck)
Responding to the tech support person's statement that it must be a Mac cache problem by starting up in safe mode and retrying all of the above plus #6, below
Using my main Bluehost username rather than my email as the username (again, no luck)
Logging back into Bluehost and changing my email password again, then repeating the attempt (and…no luck)
Staying calm and poised about this frustration (not much luck!)

Has anyone found a solution that I missed in the thread? Can anyone see an error on my part?

Mid-2014 MacBookPro 13", MacOS 10.15.6, Apple Mail 13,4, AirMail 4.1

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Bluehost mail and Apple Mail

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