Bluehost mail and Apple Mail

Been a while, there's an earlier thread, surely someone's figured it out? All (3) my Apple computers across 5 email addresses suddenly wouldn't send email via my bluehost server. Bluehost says Apple, Apple says Bluehost. Have reinstalled OS on one, upgraded OS on all, nada. Thunderbird email works to send and receive on the same machines, same configuration, Apple Mail just works to receive. T-bird is an awkward program to use, search is complex as to be useless and the display is awkward, so I read in Apple, just pull T-bird up to do send. PITA.

Guessing it's something Apple did, maybe punishing us for not using their cloud, but can't quite figure out where the glitch is. Anyone?

MacBook Pro 13″, macOS 10.14

Posted on Jul 26, 2020 11:55 AM

Top-ranking reply

judddanby

Level 1

8 points

Posted on Aug 29, 2020 6:01 AM

Okay, one last report:

After two more calls to Bluehost (and I have to say, they always answer right away) the problem has been solved! It involved several layers:

Some time ago I had finally "caved" in to the onslaught of Bluehost emails recommending turning on the (free) SpamExperts. For some time (several months, I think) this didn't create a problem, but suddenly this week it was treating every single email I received as spam!
At the same time, somehow my DNS (Domain Name System, for all those of you who, like me, really just use this stuff at the level of a mail client and don't ever bang down into your Bluehost cPanel settings) records were lost/changed.

The steps taken by Bluehost (which, it turns out, I could have done, so I offer the "lesson" here):

One Bluehost agent eliminated SpamExperts, which didn't fix the bounce-back/non-delivery of any messages, but did at least recognize my mail.domain as host instead of host fallbackmx.spamexperts.eu.
In the Domains panel in cPanel, my DNS records were fixed.

Be sure that your CNAME for IMAP, SMTP and POP hosts show as mail.yourdomainname.

Be sure that under your MX (Mail Exchange) Advanced Settings it is set to Local Mail Exchange and, as above, points to mail.yourdomainname.

Note: It can take up to 4 hours for the DNS updates to be pushed out and take effect, but they worked for me.

(The things we do just to get back to receiving way too many marketing emails….)

View in context

Bluehost mail and Apple Mail

Similar questions