Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes stuck on "preparing iphone for software update"

I've had my phone plugged in and it's been stuck on this screen for an hour and if i try to exit it says that it will restore my phone. What do i do? Im trying to update it on a windows computer

iPhone 8 Plus

Posted on Jul 26, 2020 12:22 PM

Reply
Question marked as Best reply

Posted on Jul 26, 2020 12:29 PM

Have you tried quitting iTunes and starting again?


You could try updating wireless to get the latest version of iOS Update your iPhone, iPad or iPod touch – Apple Support

1 reply

iTunes stuck on "preparing iphone for software update"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.