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Apple store and itunes disable

My mom can’t update app because input wrong password for apple id. Now I recovered pasword for my mom, but when i update app, this show alert view bellow picture. How i fix it? Please help me.


Thanks for support!




[Email Edited by Moderator]

Posted on Jul 27, 2020 6:43 AM

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Posted on Jul 27, 2020 7:06 AM

Ok you have to contact Apple support for that: https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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Apple store and itunes disable

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