My mom can’t update app because input wrong password for apple id. Now I recovered pasword for my mom, but when i update app, this show alert view bellow picture. How i fix it? Please help me.
Thanks for support!
[Email Edited by Moderator]
Ok you have to contact Apple support for that: https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
You should be able to call and someone will answer speaking in your country's language. Where are you currently located?
What does the alert say/look like? Can you post a screenshot?
Yes, i attach screen shot bellow.
Please help me to check it!
Thanks.
Sory, i cant call because my english is not good. And i click to link, but message show support limited. Please help me check picture bellow and help me resovle issue.
thanks for reading!
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Apple store and itunes disable
