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I cant download any app from app store and I do not receive any error message

When I press “get” to download an app from App Store, the icon starts to spin and nothing happens, it keeps spinning forever. I already tried to log in in my Apple ID again, but I got the same result.


Does anyone know how to fix it?


Thank you.

iPhone XS, iOS 13

Posted on Jul 27, 2020 6:59 AM

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Question marked as Best reply

Posted on Jul 27, 2020 10:51 AM

Apps won’t downloaded.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Best reply

Jul 27, 2020 10:51 AM in response to renan226

Apps won’t downloaded.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

I cant download any app from app store and I do not receive any error message

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