My iMac has been crashing consistently a couple times a day for the past week or so. I have re-installed OS 10.12.6 and the problem subsided for a couple of days, but now it's back. Can anyone help?
From the diagnostic reports, here's the recent crash:
Thanks!
iMac 27″, macOS 10.12
Have you run any "cleaning", "optimizing", "speed-up" or anti-virus apps on your Mac? If you have download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:
Also click and read the About info to further permit full disk access.
Then we can examine the report and see if we can determine what might be causing the problem.
Have you run any "cleaning", "optimizing", "speed-up" or anti-virus apps on your Mac? If you have download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:
Also click and read the About info to further permit full disk access.
Then we can examine the report and see if we can determine what might be causing the problem.
Is it just Mail that crashes?
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.
Does Mail crash if no internet?
Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.
No, it is not only Mail that crashes it. I am attaching a couple of screenshots from Console. Can you tell me which file I should upload to help get to the bottom of this? Thank you!
Here's the system log
Kernel Panic persistent on iMac (27 inch, mid 2011)
