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Unable to update Numbers, Pages, and Keynote on brand new Macbook

I just purchased a brand new Macbook and I have update notifications for the following applications: Pages, Numbers, Keynote and Garageband. When I try to do so, I receive the following message: "Numbers cannot be updated because it was refunded or purchased with a different Apple ID."


What can I do to rectify this?

MacBook Pro Retina

Posted on Jul 27, 2020 4:11 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2020 4:27 PM

In the Mac App Store, accept them into your Apple ID. If desired, you can instead delete and redownload those applications, but shouldn't do this with paid ones on a custom-ordered Mac.


(182666)

2 replies

Unable to update Numbers, Pages, and Keynote on brand new Macbook

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