Lately, my phone keeps cutting off my WiFi and putting me on 4g. Always happens on safari but other apps also.
have tried turning phone on and off. Have tried turning WiFi on and off. Have tried turning modem/router in and off. Have tried resetting network settings but still this problem persists. Any ideas would be gratefully received. Rashu
iPhone 8, iOS 13
Hi Rashub,
We know how important it is for Wi-Fi on your iPhone to work as expected, and we'd be more than happy to lend a hand. It sounds like your device may be using Wi-Fi Assist. This feature allows you to stay connected to the Internet even if you have a poor Wi-Fi connection. It will automatically switch to cellular so that your app continues to work as expected.
Try disabling Wi-Fi Assist to see if that helps. Here's how: About Wi-Fi Assist
We also recommend ensuring that your device is up-to-date. You can take steps for this here: Update your iPhone, iPad, or iPod touch
Have a great day!
Hi Rashub,
We know how important it is for Wi-Fi on your iPhone to work as expected, and we'd be more than happy to lend a hand. It sounds like your device may be using Wi-Fi Assist. This feature allows you to stay connected to the Internet even if you have a poor Wi-Fi connection. It will automatically switch to cellular so that your app continues to work as expected.
Try disabling Wi-Fi Assist to see if that helps. Here's how: About Wi-Fi Assist
We also recommend ensuring that your device is up-to-date. You can take steps for this here: Update your iPhone, iPad, or iPod touch
Have a great day!
My phone won't stay connected to my WiFi
