Restoring an old iPhone backup for lost videos and photos

Dear community,


I have lately purchased a new iPhone 11 Pro.

I then transferred all the data from the original iPhone to the new one. After doing that, I have deleted some of the photos and videos from the old iPhone and also removed them from the "recently deleted" folder. As you probably understood by now, the same photos and videos were permanently deleted from the new iPhone as well as from iCloud, resulting in losing it.


I then erased the new iPhone and tried to set it up manually, selecting an older backup - prior to the deletion. I did it several times and no mater what I did, when the backup restore finishes, the missing photos and videos and still not there, even though they were part of the backup.


Anyone has an idea how to resolve this issue?


Thanks everyone in advance.

iPhone 11 Pro, 13

Posted on Jul 28, 2020 11:10 AM

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3 replies

Jul 28, 2020 11:26 AM in response to yanivl

yanivl wrote:

Dear community,

I have lately purchased a new iPhone 11 Pro.
I then transferred all the data from the original iPhone to the new one. After doing that, I have deleted some of the photos and videos from the old iPhone and also removed them from the "recently deleted" folder. As you probably understood by now, the same photos and videos were permanently deleted from the new iPhone as well as from iCloud, resulting in losing it.

I then erased the new iPhone and tried to set it up manually, selecting an older backup - prior to the deletion. I did it several times and no mater what I did, when the backup restore finishes, the missing photos and videos and still not there, even though they were part of the backup.

Anyone has an idea how to resolve this issue?

Thanks everyone in advance.

Your photos and videos were not part of the icloud backup because you were using this click here Set up and use iCloud Photos - Apple Support read about the backup part.

Jul 28, 2020 1:16 PM in response to yanivl

yanivl wrote:

Thank you for your response, appreciated.

So the bottom line of what you're telling me is that the photos and videos that I deleted are gone forever :-(
Is there any other any other way to restore/recover deleted data?

Thank you.

No not unless unless you made a hard copy backup of your photos or videos to a computer or thumb drive.

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Restoring an old iPhone backup for lost videos and photos

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