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I keep getting the 403 Forbidden message every time I attempt to contact apple support. I keep getting the image presented in this post. It's not even letting me contact apple support on any of my other devices. I don't know what to do. I have cleared my cashes, cookies, and restarted all of my web browsers several times
What link are you using when that happens? Have you tried other contact links?
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
What link are you using when that happens? Have you tried other contact links?
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
For reference, this is the exact URL that doesn't work, right?
An iOS or iPadOS device would be the most reliable way to test this, one that doesn't have a management profile in Settings > General > Profile installed, and doesn't have extra certificates with toggle controls like this in Settings > General > About > Certificate Trust Settings. (A VPN can't cause this even if you have it, as a VPN can't properly man-in-the-middle an HTTPS connection.) If your iPhone doesn't have such a profile or certificate installed and it still displays 403, then I think this might be a problem on Apple's (or their CDN, Akamai's) end, as unlikely as that sounds. It's not happening to most people of course, but it may be that the specific node that you're connecting to, which is supposed to serve that page, is not working.
I'd try a different Internet connection like cellular, or waiting a few hours and see if it's fixed then.
So far, I don't think any of these have worked. And Like I said, the same issue has been happening on every single one of my apple devices with apple support.com
403 Forbidden on Apple Support
