iPad Pro 11 won't charge

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't charge - Apple Support

Try charging it using a 60W adaptor, like the one for an I-Mac Pro. This, in the case of an iPad Pro using the new C type adaptor. I suffered the same problem after left my iPad running with a youtube video and it auto-shutdown due to low battery. I couldn’t get it to charge, Apple wanted $499 to fix the problem, but then I plugged it into an iMac-Pro charger and issue resolved itself in about 3 min. It seems that the more powerful charger jumped started the battery.

I bought the Apple IPad Pro 11” the end of May and yesterday it refused to charge. No lightning bolt would appear. I also have IPad Air so I tried that charging wire (which is the same) still nothing. I tried different outlets in my house and even bought another charger just to ease my mind. Still nothing. I called Apple and had a great agent on the line. I hold nothing against her. I’m just not happy that it has to be serviced instead of replaced since it’s still new. Now reading many others are having the same problem I feel it ought to be replaced.