unhide movies

I purchased a movie about six years ago. Now I can't find it any more. In my purchase history I see it, but can't watch it.

Could this be the reason: At the time I had a different AppleID name, that means, it's the same account as today, but the email address is a different one. I don't think so, because other apps and purchases still work fine.

So what could be the solution?

The old address doesn't work any more and is deleted.


Posted on Jul 29, 2020 1:13 AM

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Jul 29, 2020 1:45 AM in response to torKerava

torKerava Said:

I purchased a movie about six years ago. Now I can't find it any more. In my purchase history I see it, but can't watch it.[...]

———-


Some Thoughts:


If:

  • it is purchased under the same Apple ID account;
  • has not been removed from the iTunes Store; and
  • you are in the same country/region it was purchased in;

.... then yes, it should still be available for use

——-


Not Finding an Item? Know the Following:

  • Removed from the iTunes Store:

Sometimes purchased items are removed from the iTunes Store, and they never become accessible again. It all has to do with licensing between Apple and the Studio. That’s just the way it is :(


  • Unhide Hidden Purchases:

Go Here: Hide and Unhide Music, Movies, TV Shows, Audiobooks, and Books - Apple Support


  • Try a Manual Search Download:

Locate the item and see if it is available for download.


  • Item Version:

An item may be different (i.e. extended, unrated, shorter, HD, etc.), and that would make it a completely different item of purchase.


And...


  • Restricted to Location of Purchase:

Note that an item is only accessible in the location in which it was purchased. Elsewise, it’s purchase all over again. That’s just the way it is :(

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unhide movies

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