My phone earpiece sound has become very lo

I have to hear calls thru speaker.Can anyone help please?

iPhone 11, iOS 13

Posted on Jul 29, 2020 7:48 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 8:10 AM

Dear Brenden DV,

Thanks for your support and your reply. I just cleaned my iPhone 11 earpiece with a soft brush and Voila the output from the speaker is normal now. Its mesh must have got soiled. Thanks for your suggestion and thanks to this Apple forum.


Hardeep

2 replies

Jul 31, 2020 5:20 PM in response to hardeep131

Hello and welcome to Apple Support Communities hardeep131,


We see that you're having an issue hearing on your iPhone when it is not on speakerphone. We know how important it is to have your iPhone working properly, and we'd be happy to help.


Take a look at the article below with some troubleshooting steps that can help with what you've been experiencing.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If you go through this article and the issue remains, reach back out with some more details.


  • Does this only happen with specific contacts or all contacts?
  • Do you experience this in specific locations?
  • Which version of software are you using?
  • If you have a protective case on your iPhone, and you take it off, does the issue remain?


Thank you for using Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone earpiece sound has become very lo

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