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I have to use speaker to hear phone calls now ear receiver don’t work

When I try to make phone calls, I can’t hear anything until I turn speakerphone know when I try to answer phone calls I can’t hear anything until I turned speakerphone on

iPhone 12, iOS 16

Posted on Sep 8, 2023 7:05 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2023 7:19 AM

Contact Apple and arrange for them to evaluate the phone:


Genius Bar Reservation and Apple Support Options - Apple


It likely needs repair/replacement.

1 reply

I have to use speaker to hear phone calls now ear receiver don’t work

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