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Further to Post of February 28, 2020--Bob Timmons

Shout out to Bob Timmons who was helping Dimmyv with connecting an Apple TimeCapsule us as a networked NAS drive back in February of this year. Unfortunately, your brilliant advice stopped when Dimmyv encountered a problem applying it to his system. As far as you had posted it was working great for me. I had created my temporary network and my TimeCapsule has come up in the Airport Utility app. with the little box next to it giving its IP address and other identifying info. What is to be done next? I tried editing the Time Capsule information and changing the wireless option from Create a wireless network to extend a wireless network and entered the info for my main wireless network. But that caused my Time Capsule to be no longer found by Airport Utility. Bob Timmons, can you complete your instructions for converting an Apple Time Capsule to a networked NAS drive? Everything was working for me. I am a Sonos user and recently installed an Eero wireless network to beef up reception to some remote access points--but in doing so, Sonos was no longer able to find my iTunes music library (on my Time Capsule). A Sonos engineer says he cannot help me further until I get my Time Capsule successfully set up as a NAS drive on my Eero network. It looked like your instructions were going to achieve this, but then they stopped. Can you please post the rest of your solution for the Apple Community? Many Thanks.

iMac 27″, macOS 10.14

Posted on Jul 29, 2020 9:46 AM

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Posted on Jul 29, 2020 2:10 PM

Follow up........I powered off the Time Capsule, which disconnected it from the network. Then, I used another Mac to access the Time Capsule. The Time Capsule did appear in the left panel of a Finder window, but when I double clicked on the Time Capsule, the next window opened to display that the TC was "Disconnected", but there was a "Connect As" button in the same window.


When I clicked on "Connect As", I was asked to enter the Time Capsule administrator password, then the TC hard drive.....named Backups.....appeared.



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Jul 29, 2020 2:10 PM in response to Lakewatch

Follow up........I powered off the Time Capsule, which disconnected it from the network. Then, I used another Mac to access the Time Capsule. The Time Capsule did appear in the left panel of a Finder window, but when I double clicked on the Time Capsule, the next window opened to display that the TC was "Disconnected", but there was a "Connect As" button in the same window.


When I clicked on "Connect As", I was asked to enter the Time Capsule administrator password, then the TC hard drive.....named Backups.....appeared.



Jul 29, 2020 1:36 PM in response to Lakewatch

Shouldn't I be able to access the contents of the TC with the Finder menu?


Yes


why do I see "Not Connected" in the finder menu when I double click on the New TC icon?


I don't know, because I cannot duplicate the error that you are reporting. When I double click on the TC icon under the Locations heading in any Finder window, the TC hard drive, which I have named Backups appears. If I double click on Backups, the Time Machine backup files appear, etc.





Can you post a screenshot of the window that appears with the "Disconnected" status displayed? Is there another button somewhere labeled "Connect" or "Connect As"?


There is another way to use the Finder to access the hard drive on the TC, which is normally called "Data", unless you have changed the name of the drive. We can try that, but I want to see the screenshot first.








Jul 29, 2020 12:11 PM in response to Lakewatch

As far as you had posted it was working great for me. I had created my temporary network and my TimeCapsule has come up in the Airport Utility app. with the little box next to it giving its IP address and other identifying info. What is to be done next? I tried editing the Time Capsule information and changing the wireless option from Create a wireless network to extend a wireless network and entered the info for my main wireless network. But that caused my Time Capsule to be no longer found by Airport Utility.


Everything was fine until you changed the wireless setting from "Create a wireless network".......which was the correct setting....... to "Extend a wireless network".......which is the wrong setting for the Time Capsule.


Since the Time Capsule was given the wrong settings and has now disappeared, you will have to start over again and reset the Time Capsule back to its default settings and then set it up again.


can you complete your instructions for converting an Apple Time Capsule to a networked NAS drive?


The Time Capsule does not need to be converted to a networked NAS drive because it is already a simple networked NAS drive when it is set up correctly.


Everything was working for me


Then, I'm confused why you changed the settings on the Time Capsule.


I am a Sonos user and recently installed an Eero wireless network to beef up reception to some remote access points--but in doing so, Sonos was no longer able to find my iTunes music library (on my Time Capsule).


I am not familiar with Sonos products, so I am not able to help in that regard. I am familiar with Eero products and can tell you how to try to connect the Time Capsule to your Eero router. But, I don't have an Eero system here to test, so I cannot offer any guarantees that things will work.


Frankly, you may do better to wait for another user who is familiar with Sonos.
















Jul 29, 2020 12:47 PM in response to Bob Timmons

Bob,

I very much appreciate your prompt reply. I had already reset my TC and gone through the instructions from your Feb 28 post to bring me back to the point where when I turned everything back on, my AirPort Utility shows the Time Capsule (New TC) attached to my internet.


The New TC now shows up in my Finder menu as a "Location". I can see it both by clicking on the NewiMac computer symbol (which now as a "2" in parenthesis after it) and when I click on Network. However, when I attempt to open the New TC by double clicking on it or clicking on the arrow symbol to display its contents, I see nothing and at the top of the menu it says the the drive is not connected.


The "edit" box next to the New TC symbol on my AirPort Utility has the following information:


network Temp TC NW (the name of the temporary network that we created in the first step)

IP address 192.168.4.27

LAN IP address 192.168.4.27

and then the serial number and version of my TC software.


Why can't I see the contents of the drive when I click on it?


In the Internet tab on the Edit menu I see it is connecting to the internet using DHCP with a Subnet Mask of 255.255.262.0 and a Router address of 192.168.4.1. The wireless tab shows the Network mode as "Create a wireless network" and the Router mode is "Off (Bridge Mode)" The Disks tab shows a partition for my "Data" file; the box for Enable file sharing is checked and Secure Shared Disks is enable "with device password".


Shouldn't I be able to access the contents of the TC with the Finder menu? Again, why do I see "Not Connected" in the finder menu when I double click on the New TC icon?

Jul 29, 2020 1:05 PM in response to Lakewatch

Also, my Eero network has notified me that a new device has joined my Network that is identified as "newtc" (no initial capitals, no space). However, for its "Connection details" it also says it is "Not Connected".


At this point, I have had three support sessions with Sonos experts (going up to a "Tier 3 Engineer" and he tells me this is an Apple issue. If I can get my TC recognized as a NAS drive attached to my Eero network, Sonos will be able to address is (and I will be able to stream my iTunes Music Library over Sonos (I can already stream internet services--Sonos just cannot find the drive that holds my library.


Is there something more that I need to do to cause my New TC to be "Connected" so I can see its files through my Finder? Thanks for whatever help you can provide.

Jul 29, 2020 3:52 PM in response to Bob Timmons

2nd Follow Up........if all else fails, you can use the Finder > Go > Connect to Server command to try to access the hard drive on the Time Capsule.


Go to any Finder window

Ciick the Go Menu at the top of the screen

Click Connect to Server


In the address box, enter the following:


afp://IP LAN Address of the Time Capsule

So, if the LAN IP Address of the Time Capsule is 192.168.4.27 as you indicate above.....you would enter

afp://192.168.4.27

Click Connect

You will likely be asked for the Time Capsule administrator password or the disk password if you set one up



Jul 29, 2020 4:37 PM in response to Bob Timmons

Bob, you are the best!!! I followed the instructions that you posted in your 2:10pm response--and then I saw the "Connect As" button at the top right of the finder window. I clicked on that and entered the PW for my Time Capsule and my Data file appeared. Double clicked on that and all my sub-folders came up. So far, all looks good from the Apple perspective. Now I will see if I can get my Sonos system to find these files.


Your help was invaluable. I have a NetGear modem, Apple iMac and Time Capsule, Eero wireless and Sonos music system. Trying to get help to get everything to work together is frustrating. Support team for one system is always saying the problem lies with the other system. But you at least have solved an important piece of the puzzle. Thanks so much!!

Jul 29, 2020 4:46 PM in response to Lakewatch

Now I will see if I can get my Sonos system to find these files.


I don't know how the Sonos device connects, but the Time Capsule LAN IP Address may be needed.


You don't want that LAN IP Address to change, so I would recommend that you give the Time Capsule a Static IP address so that it will always be at the same address on the network.


To do that, open AirPort Utility, click on the Time Capsule and click Edit in the smaller window that appears

Click the Internet tab at the top of the window

Change the setting for Connect Using from DHCP to Static

Click Update to save the changes


If you do not need the "temporary" network the the Time Capsule is providing, you can use AirPort Utility > TC > Edit > Wireless tab to change the setting for Network Mode to Off, then Update to save that change.


But, before you do that, make sure that you can access the Time Capsule using AirPort Utility with your normal WiFi network.




Jul 29, 2020 5:27 PM in response to Lakewatch

Hey, one final piece of the puzzle here. Although after following all of Bob Timmons expert advice (which got my TC coming up on my Finder network), when I tried to fill in the path for the TC in the preferences of my Sonos system (to get it to find my iTunes library), it still would not find it. So I looked in my Eero application at my Network devices and noted that the Time Capsule was given the Hostname "New-TC" not "New TC" as it was called in my Finder. When I filled in this slight variant of the name for the location of my iTunes library in my Sonos preference--Voila!!--it found it . Now Sonos recognizes my iTunes library and it is available to play through Sonos.

Jul 29, 2020 5:33 PM in response to Bob Timmons

Bob, switching the TC to a static address was recommended by another post in MacWorld (https://www.macworld.com/article/3170186/how-to-configure-a-time-capsule-as-an-ethernet-only-storage-device.html), but this only seems to be the recommendation if you are NOT connected via your WAN port. I am hoping that since the Time Capsule is connected to my Eero by its WAN port, I will not need to make this adjustment. Right now, everything seems to be working fine. Sonos found my Music Library and updated the library and I am now able to play songs from the iTunes library over Sonos. Hopefully, this happy state of affairs will continue. If not, I will come back to your recent post and try changing the IP address of the TC from DHCP to Static. Keeping my fingers crossed. Again, thanks for all your help.


Jul 29, 2020 5:49 PM in response to Lakewatch

but this only seems to be the recommendation if you are NOT connected via your WAN port.


But, if you check the Network tab in AirPort Utility, you will see that your Time Capsule is in Bridge Mode, which Apple calls "Off (Bridge Mode)'. The "Off" simply means that the routing function on the Time Capsule is is turned off to allow your main router to control the network.


In Bridge Mode, there is no WAN port, all ports behave exactly the same...... as LAN ports. So, you could swap the Ethernet cable from any port to any other port and it would not make any difference.





Jul 30, 2020 8:53 AM in response to Lakewatch

If things are working OK and you are happy, then there is probably no reason to change them.


Note that this was a "recommendation", not an absolute "must do". Assigning a fixed or static IP address is standard operating procedure in professional networks, but a simple home network with a limited number of devices may work fine using DHCP.


IF.....as I noted above.....the instructions for using the Sonos device called for entering the IP address of the Time Capsule so that it could be located, that would be a good reason to use a static or fixed IP address. The reason.....after a power outage, and the router has restarted it may very well assign a different IP address to the Time Capsule. But, the Sonos device will be looking for the Time Capsule at its old IP address and won't be able to find it.


So, before you run into an issue of the Sonos device not being able to connect to the Time Capsule, you might try powering off the network to simulate a power outage or blip, and then restart all the network devices. If you don't want to do this at this time, then keep in mind that things like this will happen, so if you find that the Time Capsule cannot be located by the Sonos system, you'll know where to look first.


I use a static or fixed IP address for my printer, so devices will always be able to find it, and I don't have to restart a Mac or an iPhone / iPad so that it will pick up the new different IP address that was assigned to the printer.


Jul 30, 2020 5:01 PM in response to Bob Timmons

Bob, took your advice and changed the address of the TC to a static IP. Everything seems to be working fine. Since my Sonos and my TC are actually hard wired into my Eero via an Ethernet cable. I am thinking that I do not have to connect to Eero wirelessly. When I attempt to connect the TC to my Eero network wirelessly, it crashes out and tells me I am entering the wrong PW even though I know the PW is correct. So for the time being I am just leaving the Temp NW that we created alone. Everything seems to be working fine. Better than before. You are a Prince among men for all the help that you offered to me.

Jul 30, 2020 5:21 PM in response to Lakewatch

When I attempt to connect the TC to my Eero network wirelessly, it crashes out and tells me I am entering the wrong PW even though I know the PW is correct.


The Time Capsule cannot connect to the Eero wireless network using only a wireless connection. Even if it could......(it can't).....the wired Ethernet connection provides much better performance than wireless, so that would be by far the best way to set things up.


No harm in leaving the temporary network active as long as it is not interfering with the Eero network.


Happy that we could help.



Further to Post of February 28, 2020--Bob Timmons

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