You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6s asks for an old phone number

My little brother has a phone and asked me to help him but i am lost. Its a 6s and he wants to reset it because i am buying him a new phone for his birthday. He forgot his password and when we go to reset it, it ask for a phone number that was phone number a long time ago. We don't remember the number and neither does our mother. how can we reset the password or the phone, if we don't know the number?



[Edited by Moderator]


Posted on Jul 29, 2020 10:43 AM

Reply
Question marked as Top-ranking reply
2 replies

iPhone 6s asks for an old phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.