Error 0xE800000A on iTunes for Windows
iPhone will not connect to iTunes and I keep getting this message. How do I resolve it?
iPhone 6s
iPhone will not connect to iTunes and I keep getting this message. How do I resolve it?
iPhone 6s
Hello madd34,
Thanks for asking the Apple Support Communities for help with error 0xE800000A. I recommend the following troubleshooting articles:
If you see an error in Finder or iTunes on your computer
If your computer doesn't recognize your iPhone, iPad, or iPod
Thanks and have a wonderful day.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Error 0xE800000A on iTunes for Windows