Files app shows empty storage medium all the time

The Files app on my iPad shows a storage medium under Locations even though none is connected.

Restarting the iPad doesn't help, neither does reinstalling the Files app.


Any tips or solutions?


Thanks in advance!

iPad Pro 11-inch Wi-Fi

Posted on Jul 30, 2020 7:46 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2020 8:54 AM

Hello,


Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

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Files app shows empty storage medium all the time

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