Stuck on share purchases
When I try to enable sharing purchases with my family I hit share purchases, but nothing happens. Can you please help me fix this glitch? I even tried restarting my phone.
Mac mini, macOS 10.13
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try to enable sharing purchases with my family I hit share purchases, but nothing happens. Can you please help me fix this glitch? I even tried restarting my phone.
Mac mini, macOS 10.13
Hello Cfly136,
Welcome to the Apple Support Community! We understand you are attempting to enable purchase sharing, but nothing happens. We're sorry this is happening and happy to help! First thing is making sure your Family Sharing settings look okay. A reference for that is below:
If you don't see your family's shared content
Also, you will want to make sure the devices are on the latest software. Directions for that included as well:
Update your iPhone, iPad, or iPod touch
If you continue to need help let us know!
Thanks
It never got fixed so I had to do it on my IPad with the same Apple ID.
Stuck on share purchases