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Why I can not refund my purchase

I Purchased Filmora Video Editor. Why I can not get refund ?


Posted on Jul 31, 2020 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2020 12:06 PM

I have no idea. If you purchased it, then why would you expect a refund? If this item is software purchased from the iTunes or Mac App Store, then be aware that the iTunes User Guide states, "Important: All sales are final. Your account is charged when you click a Buy or Rent button."


Find Out About Refunds



Contact Customer Support


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.


1 reply
Question marked as Top-ranking reply

Jul 31, 2020 12:06 PM in response to illya130

I have no idea. If you purchased it, then why would you expect a refund? If this item is software purchased from the iTunes or Mac App Store, then be aware that the iTunes User Guide states, "Important: All sales are final. Your account is charged when you click a Buy or Rent button."


Find Out About Refunds



Contact Customer Support


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.


Why I can not refund my purchase

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