You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Air buds won't play

My air buds won't play. I can pair with them. I can see their battery levels. I can see the case. I can see the case battery level. When I play music, there's no sound, and the player pauses after a few seconds. I followed all recommendations for resetting them, and the case. I tried with 2 iphones, and 2 ipads.

iPhone X, iOS 13

Posted on Jul 31, 2020 1:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2020 4:23 PM

Contact Support

2 replies

Air buds won't play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.