Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my mouse is connected but does not move

My Magic Mouse has fresh batteries, is connected, but the cursor does not move. I have reset SMC and restarted. I am using a separate USB mouse to open System Preferences and type this request.

iMac, macOS 10.13

Posted on Jul 31, 2020 7:11 PM

Reply
Question marked as Best reply

Posted on Aug 1, 2020 2:21 AM

Hello!


It might be simple problem where macOS does not detect the mouse as properly working. Please try replugging the mouse. Try restarting if the solution does not work.


Have any questions? Reply with your Mac's Model name (ex. MacBook Pro (16-inch, 2019)) and your macOS version.

1 reply

my mouse is connected but does not move

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.