Mouse Stopped Working
Mouse batteries are ok. Even bought a new mouse. It still will not connect with my iMac. Anyone have an idea of the problem?
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
Mouse batteries are ok. Even bought a new mouse. It still will not connect with my iMac. Anyone have an idea of the problem?
It is an Apple mouse or an aftermarket device (current Apple mice do not have removable batteries)?
The previous generation of Apple wireless mice had batteries and only work via Bluetooth. If it is one of those, please see this Apple article on potential interferences that can negative affect wireless device performance:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
An SMC reset may also help get the mouse recognized:
How to reset the SMC of your Mac - Apple Support
It is an Apple mouse or an aftermarket device (current Apple mice do not have removable batteries)?
The previous generation of Apple wireless mice had batteries and only work via Bluetooth. If it is one of those, please see this Apple article on potential interferences that can negative affect wireless device performance:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
An SMC reset may also help get the mouse recognized:
How to reset the SMC of your Mac - Apple Support
Mouse Stopped Working