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Can't backup IPhone to laptop

Hey, I'm getting really frustrated because ITunes is telling me that I don't have enough space on my laptop to backup my phone, when I know I do because I checked.

IPhone is an iphone6s 32GB that is currently maxed out (main problem I'm trying to fix when I ran into this problem), laptop is an hp laptop that runs windows 10 and I have itunes downloaded onto it. I looked in my C drive and I have 687GB of free space, so I have no idea why this is happening. I wanted to backup my phone so I could do a factory reset and maybe eliminate some of the "other" section that's taking up space on my phone.

iPhone 6s, iOS 13

Posted on Jul 31, 2020 9:23 PM

Top-ranking reply

turingtest2

Level 10

274,516 points

Posted on Aug 1, 2020 5:19 AM

Try If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support.

tt2

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Can't backup IPhone to laptop

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