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I get a message that my battery cannot be verified. I bought it new, not refurbished. Why am I getting this message?
iPhone 7, iOS 12
Did you buy it new from Apple or an Apple Authorized seller? If not, it (a) was. It truly retains new, and (b) was not obtained through Apple’s wholesale distribution system since only Authorized sellers have access to that.
When did you buy this new iPhone 7? Was it from Apple?
It does look as though you may not have been sold a genuine product
You can enter the serial number at https://checkcoverage.apple.com
I bought my iPhone new, not refurbished. How can it not have a genuine battery!?
