Question marked as Top-ranking reply User profile for user: Axel Foley Axel Foley User level: Level 10 149,436 points Aug 1, 2020 7:17 PM in response to abbyosei31 Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -If none of the above works then please contact ➔ Apple SupportAxel F. Show more Less Reply Link