Siri disabled, cannot enable

I have confirmed that Siri is not disabled in Restrictions.

You can check this by going to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. Make sure that Siri & Dictation is allowed.

Problem solved.

It was under Profiles/Restrictions/Siri not allowed.

tried again with the callback. Received incoming call from 353, hit button 1 as requested, then was offered a choice of on-hold muzak. Hit classical and was subjected to about 3mins of the most execrable distortion with a piano in the background, then male voice pre-record with US accent saying I'd dialled an unknown toll free number.

I realise that this is a community group, not monitored by Apple, which is why I would like to express frustration here among my peers – a frustration shared by countless others. Apple support is terrible and it's been getting worse.

Perhaps instead of attacking me and silencing me with a takedown for voicing despair on this forum, it would be an idea to have a community category for problems with Apple support?

I also realise it's a free market and, in the absence of any other recourse, I can take my business elsewhere. Of course, it's immensely difficult to overcome an inertia which comes with having spent so many years with this brand and learning how to use its products, effectively sealed into its ecosystem. Working 6 days a week and with a family doesn't leave much time to learn another language, in another country, like Android.

So, I'm a tiny speck up against a faceless corporate entity with a $1.3 trillion market cap!

What chance does a hapless taxpayer have against that?

just upgraded to 13.6

searching third party support resources on google, I've found a screenshot of how Siri & Search should appear in Settings:

whereas S&S is missing from my iPhone's Settings:

why isn't there a chat option any more?