I've authorized my new laptop but still cannot be able to play the file

I've authorized my new laptop but still cannot be able to play my purchased files from in my new laptop as I have full authorized of 5 computer for those files.

Windows, Windows 6

Posted on Aug 2, 2020 11:02 AM

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Posted on Aug 6, 2020 5:09 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

2 replies
Question marked as Top-ranking reply

Aug 6, 2020 5:09 AM in response to Nutbita

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Aug 5, 2020 5:39 AM in response to Nutbita

Hey there Nutbita,


Thanks for reaching out to Apple Support Communities. We see that you're having issues accessing your purchases. You mentioned that you having a five authorized devices. This article may help:


Authorize a Mac to play purchases


If this is not the issue you're experiencing, please let us know the device model you're using as well as any error messages you're seeing.


Cheers.

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I've authorized my new laptop but still cannot be able to play the file

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