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Level 1

4 points

Macbook had black and white stripes and shut down, won’t restart

Screen went like this with the stripes for about 20secs, and shut down. Won’t restart no matter what I do.

I did fall on my laptop 5 days ago which I think slightly dented a corner but was working fine otherwise. 2015 MacBook Air

Posted on Aug 2, 2020 4:57 PM

Best reply

Level 9

56,696 points

Posted on Aug 2, 2020 6:27 PM

Definitely looks like a hardware issue. You will need to have Apple or an AASP examine the laptop and provide you a quote for the repair.

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