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Hello, my macbook cannot sync with my iPhone. If i connect the cable with my phone, nothing happens. I tested the cable and the phone on another iMac and it works perfectly. I notice that on this macbook i do not have iTunes. I only have Music, don't know if this is how Apple has organised things. Anyone can help understand why i cannot connect my phone to my computer?
MacBook
Hello pierfconsa,
Welcome to Apple Support Communities!
We understand from your question that you are unable to sync your device with your computer. We can certainly help you with this!
Since you have the Music app on your computer it sounds like you are running macOS Catalina. You will need to sync your device through Finder. This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
Sync your iPhone, iPad, or iPod using your computer
We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
Hello pierfconsa,
Welcome to Apple Support Communities!
We understand from your question that you are unable to sync your device with your computer. We can certainly help you with this!
Since you have the Music app on your computer it sounds like you are running macOS Catalina. You will need to sync your device through Finder. This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
Sync your iPhone, iPad, or iPod using your computer
We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
pierfconsa,
Thank you for the additional information regarding your device.
This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
If an app freezes or quits unexpectedly on Mac
Cheers.
Now that i understand about the syncing thing, what remains unclear is why Music quits on my computer
Catalina 10.15.6 cannot sync
