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Can't login in with apple ID! (This person is not active error)

I recently bought a new macbook pro and set up a new apple ID which requires you to verify your phone number. I didn't have enough time at the time to verify it, so I just left it. I went back to verify my phone number in order to do so you need to login in with your apple ID. However, I can't login, it says 'This person is not active.'


Assuming I need to verify my phone number to become 'active' which would allow me to login but I can't login because my phone number isn't verified seems like Catch 22. Any help would be appreciated!


PS: Even more annoying, I thought I'd just screw it and make a new apple ID but ofc I need to login with my existing ID to disconnect my existing ID from Find My Mac

MacBook

Posted on Aug 3, 2020 1:35 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 2:03 PM

contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

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1 reply
Question marked as Top-ranking reply

Aug 3, 2020 2:03 PM in response to malgaigne

contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Can't login in with apple ID! (This person is not active error)

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