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restore contacts

where do i go to restore my lost / missing contacts

Posted on Aug 3, 2020 1:47 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2020 1:55 PM

Device or computer? If you were syncing contacts with iCloud, go to Settings/Your Name/iCloud or System Preferences/iCloud (Apple ID for Catalina), sign in with the same Apple ID used to sync the contacts to iCloud, and make sure Contacts syncing is on.


IOS


Try Settings/Your Name/iCloud and slide off Contacts syncing. Wait a few minutes and then slide syncing on. Allow time for syncing to occur. The photos sync is very, very slow.


OS


Try going to System Preferences/iCloud (Apple ID for Catalina) and stop Contacts syncing by unchecking the box. Wait a couple of minutes, then check syncing. Allow time for the sync to complete. The photos sync is very, very slow.


Both


Last resort - have you tried signing out of iCloud, restarting the device, and then sign back in?


See the Apple Support article below. 


Contacts - Troubleshooting iCloud Contacts.    


If you weren't syncing with iCloud, do you have a backup you can restore from?

1 reply
Question marked as Top-ranking reply

Aug 3, 2020 1:55 PM in response to onyx0426

Device or computer? If you were syncing contacts with iCloud, go to Settings/Your Name/iCloud or System Preferences/iCloud (Apple ID for Catalina), sign in with the same Apple ID used to sync the contacts to iCloud, and make sure Contacts syncing is on.


IOS


Try Settings/Your Name/iCloud and slide off Contacts syncing. Wait a few minutes and then slide syncing on. Allow time for syncing to occur. The photos sync is very, very slow.


OS


Try going to System Preferences/iCloud (Apple ID for Catalina) and stop Contacts syncing by unchecking the box. Wait a couple of minutes, then check syncing. Allow time for the sync to complete. The photos sync is very, very slow.


Both


Last resort - have you tried signing out of iCloud, restarting the device, and then sign back in?


See the Apple Support article below. 


Contacts - Troubleshooting iCloud Contacts.    


If you weren't syncing with iCloud, do you have a backup you can restore from?

restore contacts

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