2020 Acura RDX: Carplay is keep disconnecting randomly
Carplay keeps disconnecting in my 2020 Acura.
iPhone XS, iOS 13
Apple Event: May 7th at 7 am PT
Carplay keeps disconnecting in my 2020 Acura.
iPhone XS, iOS 13
Hello harryra18,
We understand that your CarPlay isn't working as you'd expect, specifically it is disconnecting, and we'd like to get you pointed in the right direction. We have an article that goes over steps to take here: If you need help with CarPlay
We hope that this helps!
Take care.
I am going to chime in on this thread, as I have been observing the same issues with CarPlay on my 2020 RDX. It seems to have become particularly bothersome on iOS 13.6. I occasionally experienced this in prior iOS versions, but it was not as frequent. Most times when CarPlay would crash, it would be the result of a problematic app--Spotify was notorious for this.
I cannot determine if it is a specific application, because I have had it "disconnect" over an hour later--after listening to 1.25 podcasts (an entire episode and a quarter of another episode). I have had it repeatedly disconnect while not doing anything other than navigation via Apple Maps--about every 15-20 minutes. Interestingly, after a short time--less than 5 minutes--the phone will reconnect.
I am using an iPhone 8 connected via USB to the infotainment unit. I am convinced this is something with introduced with iOS 13.6.
On a lark, I updated my iPhone 8 to the latest and greatest iOS 14 Public Beta. In very limited testing yesterday, I did not experience a CarPlay "crash." I need to spend some more time using it, but it would appear to be an encouraging sign.
But also, when I connect with my 2020 Lexus RX, I don't have that problem. I was hoping Acura would address this issue...
2020 Acura RDX: Carplay is keep disconnecting randomly