Anyway to access my account trusted device stolen and recovery key lost

Years ago bought 300 worth of songs and phone stolen in HK with number not retrievable for key. I've tried it all, so stupid I was talked into double verification on Apple cares.

Posted on Aug 3, 2020 11:04 PM

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Apple needs to do more to recover paid content from apple ID compromise lost recovery key and trusted device phone numbers when I was encouraged by tech to 2 step this 2009 or so. I’ve been frustrated and even stopped buying products after at least 22 and can’t get anyway around the phone number I can’t get anymore and recovery key lost in the phone so no copy and 300.00 worth of music just sitting in my account. apple has to be smarter than this even if I sign affidavit and they match iD to credit card. i’d be ok if they even charged me a nominal fee. Identity hackers and phone thieves have more protection then their best customers
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1 reply

Eric Root

Level 10

685,257 points

Aug 4, 2020 8:42 AM in response to Mylifebydesign

Do you know the Apple ID and password? What problems are you having accessing the account? If you have 2 Factor Authentication enabled, do you need a verification code? More information would help.

Verification code - how to get one and sign in with two-factor authentication.

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Anyway to access my account trusted device stolen and recovery key lost

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