Back camera & flashlight problems
My back camera & flashlight isn’t working & the front camera’s quality is so bad I use an iPhone 7plus & this problem started 4days ago, I’ve tried resetting my phone yet no luck.Any solution?
iPhone 7 Plus
User profile for user:
chris_g1
User level:
Community Specialist
Hey there, Phinaj!
It appears your front-facing camera, camera flash, and the flashlight isn't working properly on your iPhone 7 Plus. We can see why you'd be seeking help and have a solution in mind.
If the camera or flash on your iPhone, iPad, or iPod touch isn't working talks about ways to test this further and suggests removing any case or screen protector.
You mentioned resetting the iPhone, but it still persists. Did you restore it to factory settings using a computer or Erase all Contents and Settings within the Settings app? We ask because restoring using a computer to factory settings will reinstall all of the iOS software: Restore your iPhone, iPad, or iPod to factory settings (Be sure you backup anything important before you erase the iPhone to factory settings, as this will remove all of the data!)
In case you've done these steps and restored to factory settings, then we'd suggest bringing it by a local Apple service center for an inspection. Here's how to locate one after search in your area: Find Locations
We hope this help out!