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iPad not charging but connected to power.

Hello, all. Have done some basic troubleshooting (did a hard reset thrice, and checked the ports and the cable for any detritus) on my iPad 2, but nothing seems to be working. Whenever I turn off the iPad and connect it to power, it lights up, but it does not charge after turning on. I would appreciate any help you can give. Thanks.

iPad 2

Posted on Aug 4, 2020 6:47 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2020 10:13 AM

Hello,


You will need to call Apple for diagnosis.


Contact AppleCare

1 reply

iPad not charging but connected to power.

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