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Hi, I tried to reboot my phone this morning and it will not turn back on. It has been on the black screen with the white Apple logo for about four hours. Can you help?
iPhone 11, iOS 13
See this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support
See this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support
Press the 'volume up' button once
Press the 'volume down' button once
Press and hold the 'Side button'.
Hold on until the phone display goes blank and the phone switches off
Then wait at least 05 minutes (since your phone has been like this for 4 hours, you say) ...
and restart/reboot your phone by pressing the side button.
Hi, I tried to reboot my phone this morning and it will not turn back on. It has been on the black screen with the white Apple logo for about four hours. Can you help?
