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Notes app automatically scrolling to the top!!

Whenever I am taking notes in notes app, after I have written a page and scroll down and write something and lift my Apple Pencil up...it scrolls to the top automatically ....any help would be highly appreciated...it’s really frustrating.


thank you.

iPad Pro, iPadOS 13

Posted on Aug 4, 2020 10:19 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2020 3:30 AM

Two suggestions to try...


1) If you’ve not already done so, update to iPadOS 13.6 - this being the current version of iPadOS.


2) Perform a force-restart of your iPad - as this will often clear an unexpected malfunction:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



I hope these suggestion prove to be helpful - and perhaps resolve the issue.

1 reply
Question marked as Top-ranking reply

Aug 5, 2020 3:30 AM in response to kaustav96

Two suggestions to try...


1) If you’ve not already done so, update to iPadOS 13.6 - this being the current version of iPadOS.


2) Perform a force-restart of your iPad - as this will often clear an unexpected malfunction:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



I hope these suggestion prove to be helpful - and perhaps resolve the issue.

Notes app automatically scrolling to the top!!

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