iPhone XR 64GB storage full issue

Hello. For a good amount of weeks now I’ve been constantly deleting apps and photos to free up space on my iPhone because I keep getting the notification that my storage is full. I went into my settings and saw that 63.7 out of 64GB are used which is impossible because I’ve deleted like half of my apps (I have like half a page of apps left) and I transferred 90% of my photos to my iCloud and deleted them from my phone. I even deleted my podcasts and some music. The apps that I currently use take up about 15GB max so I’m confused as to why they keep telling me this. It’s now preventing me from using my apps because of the “storage full” issue and it’s become very annoying. How do I fix this. P.S. it’s not my iCloud that’s full, I just paid 0.99 for more iCloud space about a month ago when this issue started. Is this some type of bug?

iPhone XR, iOS 13

Posted on Aug 5, 2020 6:46 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2020 9:37 AM

It's not just the apps, it's the data they keep stored on the device. Sounds like you're on the right track deleting photos -- but be aware that when you delete them, they aren't immediately taken off the phone -- they go into the album "Recently Deleted", where they still take up the same space they did before. You can select the photos in that album and then "Delete" in which case they really will free up space.


I'd also check your Library in the TV app on the phone in case you have a number of movies or TV shows stored there - that can totally fill up your device.


FYI, rather than selecting each image by checking it's box, you can press and swipe down through the entire album, mass-setting the checkboxes in one go. A little tricky to get the hang of it but a real time- and thumb-saver.

4 replies
Question marked as Top-ranking reply

Aug 30, 2020 9:37 AM in response to mica197

It's not just the apps, it's the data they keep stored on the device. Sounds like you're on the right track deleting photos -- but be aware that when you delete them, they aren't immediately taken off the phone -- they go into the album "Recently Deleted", where they still take up the same space they did before. You can select the photos in that album and then "Delete" in which case they really will free up space.


I'd also check your Library in the TV app on the phone in case you have a number of movies or TV shows stored there - that can totally fill up your device.


FYI, rather than selecting each image by checking it's box, you can press and swipe down through the entire album, mass-setting the checkboxes in one go. A little tricky to get the hang of it but a real time- and thumb-saver.

Aug 8, 2020 8:15 AM in response to mica197

Hello mica197,


We understand that you're experiencing issues with storage space at this time, and we'd like to get you pointed in the right direction for a resolution. The first thing we recommend is getting your device up-to-date. At this time iOS 13.6 is the latest update for your iPhone, and you can find steps to update here: Update your iPhone, iPad, or iPod touch


With full storage you may need to update using a computer. These steps can be found in the previous article, or you can find additional tips here: If you need more space for an update


We hope that this helps!


Take care.

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iPhone XR 64GB storage full issue

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