Unable to install updates on iphone

My phone does not have wifi. I can’t open a secured wifi

iPhone SE, iOS 13

Posted on Aug 5, 2020 9:36 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2020 11:08 AM

Hi cate149,


We understand that you're unable to install updates on your iPhone, and are here to help. To clarify, are you unable to install updates for iOS or from the App Store?


If you're unable to install iOS updates due to lack of Wi-Fi, another option would be to use a computer with internet access. The resource below will show you how to do that.


Update your iPhone, iPad, or iPod touch


If you're having problems installing updates from the App Store, we can help with that as well.


If you can’t download or update apps on your iPhone or other Apple device


Let us know if we can provide any additional help!


Take care.

2 replies
Question marked as Top-ranking reply

Aug 8, 2020 11:08 AM in response to cate149

Hi cate149,


We understand that you're unable to install updates on your iPhone, and are here to help. To clarify, are you unable to install updates for iOS or from the App Store?


If you're unable to install iOS updates due to lack of Wi-Fi, another option would be to use a computer with internet access. The resource below will show you how to do that.


Update your iPhone, iPad, or iPod touch


If you're having problems installing updates from the App Store, we can help with that as well.


If you can’t download or update apps on your iPhone or other Apple device


Let us know if we can provide any additional help!


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to install updates on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.