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Unknown error while trying to install Catalina

Hey all!

So I'm trying to upgrade to catalina from mojave. When I try it looks as if it's going smoothly but the install bar then skips and this prompt shows up.Any ideas on what might cause this error? I've tried a few troubleshooting methods but nothing's working. I have a 2018 13 inch macbook pro.

MacBook Pro 13”, macOS 10.14

Posted on Aug 5, 2020 11:09 AM

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3 replies

Aug 5, 2020 12:31 PM in response to JPGSHMAYPEG

Having this issue two. Attempting to upgrade from Mojave to Catalina. Tried hotspot, tried reimage, LAN direct connection. Nothing works if it's network related.

Luckily I had an old external hard drive and created a bootable installer.

https://support.apple.com/en-us/HT201372


Took much longer, but was able to upgrade. Had to turn off SIP and allow bootable devices setting enabled to upgrade.


Aug 5, 2020 11:34 AM in response to JPGSHMAYPEG

You might try this:


Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up, if possible.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid button in Disk Utility's toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Install OS X and click on the Continue button.


Unknown error while trying to install Catalina

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