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Unable to login to Business Manager right after creating account

Yesterday I created a new Apple ID, and immediately on first use the password did not work (even though I carefully stored it and typed it). I reset the password and all is well.

Today I created a new Apple Business Manager account, and sure enough, after my session timed out and I had to login again, the password does not work. I *know* I'm typing it and the user ID correctly.

Has anyone else experienced this? Does the problem go away by itself, or do I need to get another admin in our Business Manager account to reset my password for me?

Posted on Aug 6, 2020 11:32 AM

Best reply

celliott147

Level 6

11,889 points

Posted on Aug 10, 2020 11:37 AM

https://support.apple.com/guide/apple-business-manager/applecare-enrollment-support-numbers-apd098f3d709/web

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Unable to login to Business Manager right after creating account

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